• The Privacy Act currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
1. the information or opinion is true or not; and
2. whether the information or opinion is recorded in a material form or not.
• If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this Privacy Policy.

The kind of personal information that we collect from You will depend on how You use the Website. The personal information which we collect and hold about You may include:

• Information regarding our communications with you and your attendance at seminars and promotional events held by us. These include account details, registration information (including meal preferences and emergency contact information), user preferences, course details, support ticket information, support documentation and attachments, communication history, and survey information
• Personal information You voluntarily provide to us:

This includes personal information provided by the user directly (whether face-to-face, by telephone, email, online forms, post, through social media or by communicating with us in any way), when You make an enquiry through our Website or over the phone or when You enter into a transaction with us by purchasing a product You are voluntarily giving us the personal information that we collect. We may also receive this type of personal information through our vendors and partners, who have been given authorisation to share such information with us.

Categories of personal information: The personal information we may collect includes your full name, date and place of birth, medical information, physical address, email address, password, phone and mobile number, billing information (e.g., credit card details), passport, drivers licence, ID card, details of products and services we have provided to You and/or that You have enquired about, additional personal information that You provide to us, directly or indirectly, through your use of our Website, and/or accounts from which You permit us to collect information; and any other personal information requested by us and/or provided by You or a third party, and our response to You and feedback on the Services.

• Our email marketing list: If You elect to sign up for our email marketing list, we may collect your name, email address, and email marketing preferences.
• We collect payment information for purchases through a secure Proxima portal.
• Personal information we collect automatically: When You use our Website, we may collect information about your usage and web browsing. We may collect the personal information as log files or through cookies or other tracking technologies (see the “Cookies and tracking” below for more information), store it, and link it to the other personal information we hold about You.

Categories of personal information: The personal information we may collect includes your IP address, your operating system, your browser ID, time, date, your browsing activity, and your interaction with the Services.

• Cookies and tracking: We may use various technologies to collect and store information when You use our Services, and this may include using cookies and similar tracking technologies, such as pixels and web beacons. You may control the use of cookies at the individual browser level, however, your use of the Website and Service may be affected.
• If you are an employee or prospective employee, information about your qualifications, skills and work experience may be collected: this includes organisation details, job title, and phone numbers.(f) If you are a supplier or prospective supplier, information about your business skills, services, products and prices may be collected.(g) If you are a developer or principal who instructs or engages us in respect of any of our services, information about and relating to your development, property, requirements, or views concerning the rates or costs of our services, may be collected.
• If you are a client, or prospective client, information about your preferences, views concerning our services and what services of ours may be of interest to you, may be collected. (i) Statistical information regarding views, access and use by clients and visitors to our Website may be collected. This includes how you interact with our emails (for example, whether you open them), which links you click on from your Internet Protocol (IP) address browsing behaviour (including visits, pages viewed, clicks, time spent), which version of your web browser you used, and your views of our digital advertisements when browsing other sites.

The Website do not currently recognize Do Not Track (DNT) signals sent by our users’ web browsers.

If we are not able to collect information about You, we may not be able to provide you with products, services and assistance to the extent that they require us to collect, and use disclosed personal information.

• We may collect personal information from you whenever You input such information into the Website, or via a third-party agent on our behalf, eg: a hosting company or payment facility.
• We also collect cookies from your computer, which enables us to tell when You use the Website, and to help customise your Website experience. As a general rule, however, it is not possible to identify You personally from our use of cookies.
• We collect personal information by various means, including when:
1. you contact us with a question or inquiry;
2. you subscribe to our newsletter or information about our services;
3. you attend a seminar or event where we are hosting or presenting;
4. you respond to our questionnaire or marketing surveys;
5. you instruct or engage us to provide any of our services;
6. you provide information to us, or provide information through your representative, or through the contract of sale of your property;
7. our clients provide information or feedback relevant to the information or services we are providing;
8. we undertake research or investigation or surveys concerning our services;
9. you visit our Website.
• Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third party information provider, a person responding to our questions, surveys or inquiries.
• We are required to collect the full name and address of purchasers and vendors in sale of land matters where he stakeholder requires this information. Accurate name and address information must also be collected in order to comply with the related trust account record keeping requirements in the Property Stock and Business Regulations 2014.

We collect your personal information for the primary purpose of;

• Providing a personalised experience in providing services to You through the Website.
• To respond to enquiries, feedback and complaints.
• To perform authorised financial transactions in the provision of the Services.
• Advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to You.
• To comply with our legal obligations and resolve any disputes that we may have.
• We may also use your personal information for secondary purposes, such as our service providers who assist us in operating the Website or analytics, market research and business development, including to improve our Website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
• To enable your interaction with Event Clients for the purpose of, for example, buying a ticket or attending an event.

• Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's sexual orientation or practices, racial or ethnic origin, political opinions, membership in a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information, genetic information, biometric information.
• Sensitive information will be used by us only:
1. For the primary purpose for which it was obtained;
2. With your consent, or where required or authorised by law.

Your personal information shall not be used or disclosed except:

• where your consent is obtained expressly or impliedly;
• where required in the delivery of personalized services, which may include to:
1. disclose personal information to third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
2. our employees, contractors and/or related entities;
3. our employees, contractors and/or related entities;
4. our existing or potential agents or business partners;
5. anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
6. credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to You;
7. third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to You. This may include parties located, or that store data, outside of Australia;
8. third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.
• as authorized by the law to courts, tribunals, regulatory authorities and law enforcement officers in connection with any actual or prospective legal proceedings or in order to establish, exercise or defend our legal rights.
• Subject to our confidentiality obligations, we may share some relevant personal information with:
1. parties related to a matter you have with us, government authorities and service providers as reasonably required to carry out your instructions;
2. our e-mail marketing provider for the purposes of providing you our newsletter, invitations and our services updates; and
3. third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

Sensitive Proxima employs industry-standard, reasonable, quality security measures in order to protect the privacy of personal information provided by our customers and consumers. We are committed to security and privacy, and to this end, employ firewalls, intrusion detection, and network monitoring. Our files are managed in secure offices and are subject to physical access controls. Your personal information will also be access-restricted to only authorised administrators and staff, as no other employees will have access to systems that contain such information.

Proxima endeavours to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. Despite our commitment to the security of your information, Proxima also urges our customers and consumers to take all reasonable precautions to protect your personal information when you use our services. This includes changing passwords often, using secure passwords with a combination of letters and numerals, and using a secure internet browser.

• You can contact us to access, correct or update your personal information. Unless we are subject to confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days. Examples of circumstances where we may refuse to give you access to your personal information include where:
1. giving access would be unlawful;
2. we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;
3. giving access would have an unreasonable impact on the privacy of others;
4. the information could reveal the intentions of a party in negotiations;
5. giving access could prejudice the taking of appropriate action in relation to unlawful activity;
6. giving access could reveal evaluative information in a commercially sensitive decision making process.
• If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.
• We will not charge you to make a request to access your data record, but we may charge you to provide access depending on the costs associated with obtaining and providing the material.
• You may direct us by writing concerning what and how we should use your personal information. You acknowledge and agree that your personal information is subject to the third party’s privacy policy while collected by each such third party.
• To ensure confidentiality, details of your personal information will be passed on to You only if we are satisfied that the information relates to You. A fee will not be charged for an access request, but You may be charged the reasonable expense we incur (such as search and copying costs). If we refuse to provide You with access or correct the personal information held about You by us (in accordance with the Privacy Act), then we will provide reasons for such refusal.
1. Overseas transfer

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so except for circumstances referred to in paragraph 6(b) of this Website Privacy Policy. If You request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling of your information in such circumstances.

2. GDPR
1. In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that You may be located in Europe does not, however, on its own entitle You to protection under the GDPR. Our Proxima Website do not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union.
2. We are based in Australia, so some information about users is transferred and /or stored there. In respect of our responsibilities under the GDPR, the appropriate safeguard in place for such a transfer is the existence of an adequacy decision under Article 45 of the GDPR.
3. Updates to Privacy Policy
1. You acknowledge that the Services are subject to technical progress and development and that we may update or modify this Privacy Policy from time to time, and You agree to the latest version of this Privacy Policy from time to time available on our Wesbite.
2. All modifications will be effective immediately upon our posting of the modifications on our Website or notice board. Please check back from time to time to review our Privacy Policy.
3. From time to time, we will review our Privacy Policy to keep pace with changes in our Service and any data protection and privacy laws applicable to the processing of Personal Data that we are committed to complying with, including:
1. the Privacy Act 1988 (Cth, Australia);
2. the Privacy Act 1993 (New Zealand);
3. the Personal Data Protection and Electronic Documents Act, SC 2000, c5 (federal, Canada);
4. the Personal Data Protection Act (Alberta, Canada);
5. the Personal Data Protection Act (British Columbia, Canada);
6. all applicable United States federal and state privacy laws, including, but not limited to, the California Online Privacy Protection Act (CalOPPA), Early Learning Personal Data Protection Act (ELPIPA);
7. the General Data Protection Regulation (EU);
8. the Data Protection Act 2018 (UK);
9. any other applicable privacy legislation.

(the above is collectively referred to as “Data Protection Laws”)

4. This Privacy Policy is our most recently updated Privacy Policy. Your continued use of the Service constitutes your agreement to this Privacy Policy and any amendments. We encourage You to read our Privacy Policy carefully.
4. How to contact us about privacy and complaints.

If You have any queries, or if you seek access to your personal information, or if You have a complaint about our privacy practices, you can contact us by email: at DataPrivacy@proxima.com.au orhttp://www.oaic.gov.au/privacy/privacy-complaints.